which specializes in quality and professional property management services. Our objective is to deliver personalized and diversified services to our prestigious tenants and customers. We invite high caliber candidates to cope with our rapid expansion.

which specializes in quality and professional property management services. Our objective is to deliver personalized and diversified services to our prestigious tenants and customers. We invite high caliber candidates to cope with our rapid expansion.

Customer Service Ambassadors (5-days Work)

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location
Central
Benefits 13-month pay, 5-day week, Dental plan, Discretionary bonus, Education subsidies, General holidays, Insurance plan, Maternity leave, Meal allowance, Medical plan, MPF, Paternity leave
Industry Property Management / Consultancy
Job function Construction / Property > Operations / Facility / Property Management
Travel / Tourism > Customer Service / Guest Relations
Published On 24/12/2019

Responsibilities:

  • Involve in execution of daily operations of the Concierge counter to deliver premier services to visitors;
  • Handle complaints, requests and enquiries effectively and provide support to marketing activities in order to promote customer loyalties and encourage relationship build-up between tenants and shoppers;
  • Coordinate with Management Office and Marketing Department on the execution of day-to-day mall operations and marketing activities;
  • Provide recommendations and suggestions for improvements based on active collection of feedbacks from guests and tenants.

Requirements:

  • Diploma / Bachelor in Hotel Management / Property Management or related discipline;
  • 2 years relevant experience, preferably in Customer Service / Front Office and gained from the field of Hotel / Property Management;
  • Holder of certificate in Security Personnel Permit (SPP);
  • Excellent command of spoken / written English, Putonghua and Cantonese;
  • Cheerful, initiative, service oriented and able to communicate with guests with different cultural background;
  • Willing to work on shift;
  • Fresh graduates will be considered.

We offer attractive remuneration package includes double pay, discretionary bonus, meal reimbursement, incentive allowance, education subsidy, medical, comprehensive leave and retirement plan. 

Interested parties please send your detailed resume with salary expectation and contact telephone number to: Human Resources Dept, International Finance Centre Management Co., Ltd, Suite 2013, 20/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong.

For enquiry, please contact us at 9012 1279.

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