Since its opening as a tea shop in 1967, Tsui Wah has grown into a renowned catering group across Hong Kong, Macau and Mainland China. The group operates over 60 restaurants.With core values of "Efficiency, Exquisiteness and Desirability", Tsui Wah is committed to promoting traditional Hong Kong culinary...

Since its opening as a tea shop in 1967, Tsui Wah has grown into a renowned catering group across Hong Kong, Macau and Mainland China. The group operates over 60 restaurants.

With core values of "Efficiency, Exquisiteness and Desirability", Tsui Wah is committed to promoting traditional Hong Kong culinary culture. We use healthy and wholesome ingredients, serving quality food, with excellent dining environment and superior service to customers.

To meet our business growth, we are looking for talented, high caliber individuals to join us:

Customer Service and Marketing Assistant

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location
Kwai Hing
Employment type Full Time
Benefits 5-day week, Medical plan
Industry Food & Beverage (Catering)
Job function Marketing / Public Relations > Marketing - Communications
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 21/06/2019
ref. CPJOBS3118344-01#0114

Duties :

  • Handle customers’ inquiries and complaints in a courteous manner in both online and offline platform
  • Maintain accurate records on all inquiries & customer feedback cases
  • Work with teams to prepare marketing communications and correspondences
  • Handle ad hoc projects assigned by management


Requirements :

  • Higher diploma or above
  • 1 year related customer service experience gained in F&B industry is preferred;
  • Energetic, well-organized and able to work independently
  • Good communication and interpersonal skills
  • Good command of written & spoken English and Chinese
  • PC Knowledge in MS Excel, Word & Chinese Word Processing
  • Immediate availability is highly preferred

 

Interested candidates please click to submit your resume and covering letter together with availability, current and expected salary details.