中國免稅集團(CHINA DUTY FREE GROUP)是中國免稅行業的領導,我們和拉格代爾有限公司(LAGARDERE)將夥伴合作組成的新合資企業 中免 - 拉格代爾有限公司(CDF- LAGARDERE COMPANY LIMITED),並於2017年11月份成為香港國際機場煙酒及食品的特許營運商,我們現誠聘以下輪班職位:

中國免稅集團(CHINA DUTY FREE GROUP)是中國免稅行業的領導,我們和拉格代爾有限公司(LAGARDERE)將夥伴合作組成的新合資企業 中免 - 拉格代爾有限公司(CDF- LAGARDERE COMPANY LIMITED),並於2017年11月份成為香港國際機場煙酒及食品的特許營運商,我們現誠聘以下輪班職位:

Customer Service Assistant 客戶服務助理 (Retail Stores)

Job level Entry
Location
HK International Airport
Employment type Full Time
Benefits 5-day week, Dental plan, Discretionary bonus, Medical plan, Transportation allowance
Industry Retail - Others
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 17/07/2018

Recruitment Day

  • Date : Monday to Friday (except Public Holiday)
  • Time : 2:30pm - 5:30pm
  • Venue : Unit 207 & 208, 2/F Regal Airport Hotel, 9 Cheong Tat Road, Chek Lap Kok, Hong Kong

*** Please bring along your recent photo, job reference and education certificate for walk-in interview

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Working Location : Airport Area

Responsibilities

  • Provide a professional customer service experience to customers
  • Responsible for replying customer enquiries and complaints via service counter, duty phone or in writing with courtesy and efficiency
  • Develop and maintain a long term relationships with potential and VIP customers and provide personal shopping experience to VIP customers based on customer preference on Liquor & Tobacco.
  • Develop and maintain relationship with Tour Group Leader & Group Customers
  • Perform administrative functions if needed

Requirements

  • Higher Diploma or above
  • 1-2 year of customer service or retail sales experience is an advantage
  • Strong service oriented mindset with solid exposures on frontline customer services
  • Pleasant disposition is desired quality
  • Good communication skills are essential
  • Proficiency in Cantonese, English and Mandarin is required
  • VIP lounge operation experience will be a plus

Staff Benefits:-

  • 5-Day Work Week
  • Bank Holidays
  • 12-17 days AL
  • Fixed Monthly Allowance $500
  • Traffic Allowance ($680-$900)
  • Night & Morning shift Allowance ($100-$350 per shift)
  • Performance Bonus
  • Typhoon Allowance (2-3 times of daily salary)
  • Medical Scheme
  • Dental Scheme

Salary: $17,000up / month (basic salary + allowances)