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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Associate

Job level Entry
Work exp Less than 1 year
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Hong Kong Island Hong Kong
Employment type Full Time
Benefits Insurance plan, Maternity leave, Meal allowance, Medical plan, MPF, Paternity leave, Social & recreation facility
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 11/08/2018 2018-08-11

Our client, a fast-growing startup in the F&B industry, is looking for a Customer Service Associate.

 

Responsibilities

  • Serve as the main point of contact for customers
  • Provide excellent customer service; interact with customers through all means of communications including phone, e-mail and face-to-face meetings
  • Collect customer feedback to understand user experience
  • Act as a respresentative of the brand on different platforms
  • Work with other internal parties to satisfy customer requirements

 

Requirements

  • At least 1-year working experinece in customer service positions, preferrably from the F&B, hospitality or related industries
  • Excellent command of Cantonese and English
  • Excellent communication skills with service-oriented mindset
  • Mature; able to handle pressure

 

Interested parties please send your CV to johnathanlam@recruitfirst.com.hk