SGS is the world’s leading inspection, verification, testing and Certification Company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world. We are 100% committed to helping...

SGS is the world’s leading inspection, verification, testing and Certification Company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.

We are 100% committed to helping you reach your full potential.

Be the professional you want to be with SGS. Be 100% you.

Customer Service Associate/ Executive

Job level Entry
Work exp Minimum 3 Years
Education Not applicable
Location
Fanling
Employment type Full Time
Benefits Dental plan, 13-month pay, 5-day week, Flexible working hours, Shuttle bus, Insurance plan, Medical plan, Paid overtime, Performance bonus, Home office
Industry Testing / Laboratory
Job function Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Others
Published On 16/06/2018

Responsibilities:

  • Handle daily local and new customer enquiry
  • Coordinate with client and facilitate the progress of order submission
  • Coordinate with internal services for job status monitoring
  • Report to supervisors in case the orders cannot be completed as expected
  • Support other department for product testing issues

Requirements:

  • Higher diploma or above in any subjects
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
  • Minimum 3 years’ experience in customer services field preferred
  • Project management skill
  • Higher experience can be Customer Service Executive

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week                                                
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Brithday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training                                  
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking "Apply Now".

(Data received will be kept confidential and used for processing application only.)