Customer Service, Call Centre (Inbound Services) (5 day)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Lai Chi Kok, Shatin
Employment type Full Time
Benefits 5-day week
Industry Trading / Import & Export / Wholesale
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 22/10/2018

Job Responsibilities:

  • Handle customer enquiries and feedback through inbound calls
  • Coordinate with other departments on customer requests
  • Provide quality service and support to customers
  • Assist in customer service activities

 

Job Requirements:

  • HKCEE / DSE or above
  • Minimum 1 year solid call centre experience, preferable in Customer Service
  • Cantonese and English, Putonghua is an advantage
  • Excellent telephone manner, customer-oriented and can work under pressure
  • Tactful and attentive to details
  • Familiar with MS Office

 

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