Norwood home is a brand of Norwood International Furniture Limited. The brand was established in 2007, with the concept of “Enjoy life @ Home”, Norwood home provides stylish and fabulous furniture of professional quality to our customers. The brand is now under vigorous expansion, we have already...

Norwood home is a brand of Norwood International Furniture Limited. The brand was established in 2007, with the concept of “Enjoy life @ Home”, Norwood home provides stylish and fabulous furniture of professional quality to our customers. The brand is now under vigorous expansion, we have already open our flagship store in China and we are actively seeking opportunities in entering the oversea high-end markets.

With 15 years experience in furniture production, Norwood home is one of the market leaders in Hong Kong. We have established our own professional designer teams and production plants to ensure our products are of the highest quality.  All of our products are certified with SGS's 4 safety standards. We have set a very high standard in sourcing raw materials; all of our materials are imported from Europe, Italy, North America, Canada, etc.

Apart from furniture design and production, we have also established Norwood house Ltd to provide interior design and engineering service to our customers. Norwood house's professional interior designer would listen carefully to our customers'  preferences, needs and living style. Our goal is to create a fresh new home for our customers to enjoy their private space and time everyday. Of course, all these cannot be done without our Norwood home's furniture and fittings, our brand fused elegance and practical together to make you a perfect dream home.

Customer Service Clerk 客戶服務文員

Job level Middle
Work exp Minimum 3 Years
Education Not applicable
Location
Fanling
Employment type Full Time
Benefits Medical plan, Performance bonus
Industry Retail - Others
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 21/08/2019

Responsibility:

  • Routine dealing with ERP System
  • Follow up orders with customers and vendors, issue PO and PI;
  • handing customers and vendors ' inquires and complaints;
  • handing customs declaration
  • General clerical work, filing and data entry

 

Requirement:

  • At least F.6 graduates or equivalent;
  • With minimum 3 years relevant experience;
  • Proficient at MS Office Suite and Chinese typing
  • Good command of spoken Chinese and Mandarin; Good command of spoken and written English is an advantage
  • Responsible, patient, polite and with strong communication skills

 

Benefits:

  • Salary: negotiable;
  • 5.5-Day Work (alternative Sat); Office hour : 0930 – 1800;
  • Working location : Office in Fanling

 

We offer competitive remuneration package such as discretionary bonus, medical allowance, annual leave, maternity leave/ paternity leave, compassionate leave, birthday leave, marriage leave and monthly special meal allowance; etc.

 

Interested parties please email your resume with expected salary by clicking .

 

主要職責: 

  • 更新ERP系統數據,
  • 跟進採購訂單
  • 處理客戶電話査詢及投訴
  • 處理報關
  • 一般文書工作

職位要求

  • 中六以上學歷
  • 持三年以上相關工作經驗
  • 熟悉辦公室軟件操作(如MS Word / Excel )及中英文打字
  • 能操流利廣東話及基本普通話,懂英語者優先考慮         
  • 為人有責任感、有耐心、待人有禮及具備良好的溝通能力

福利及待遇

  • 薪金面議
  • 5天半工作,工作時間: 9:30-6:00
  • 地點: 粉嶺區


褔利包括年終花紅、年假、產假、侍產假、醫療津貼、生日假期、結婚假期、恩恤假等; 有興趣者,可電郵履歷至 ApplyNow(需填寫期望薪

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