SENSIS is a French brand based in Hong Kong specialize in wine storage industry is inviting applications for the following position:
SENSIS is a French brand based in Hong Kong specialize in wine storage industry is inviting applications for the following position:

Customer Service Clerk

Job level Entry
Education Associate Degree
Location
North Point
Employment type Full Time
Benefits 5-day week, Medical plan
Industry Others
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 29/12/2018

Responsibilities:

  • Handle daily operations including delivery & maintenance service schedule
  • Responsible for CS Hotline and emails enquiries in a professional manner
  • Assist Supervisor to ensure daily operational tasks or ad hoc assignments
  • Deal tactfully to resolve customer requirements or complaints by proposing suitable solutions

Job Requirements:

  • Matriculated or above, with at least 1 years’ solid experience in customer service or call centre environment
  • Proficient in PC applications including MS Words, Excel, and Chinese word processing, knowledge in ecommerce platform is an advantage
  • Good command of spoken & written Chinese, English & Mandarin
  • Good telephone manner, customer-orientated, inter-personal skills & serving attitude
  • Immediate available preferred

 

Benefits:

  • 5 day work
  • Medical Scheme
  • Birthday leave
  • Convenient location (near MTR station)
  • Friendly work environment

 

All Personal data collected will be used for recruitment purpose only.