Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong. As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis. The...

Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.


As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.


The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

We are sincerely looking for high caliber candidates to fill this post:

Customer Service Clerk / Officer / Senior Officer (hotline team)

Job level Entry
Work exp 1 Year To 4 Years
Education F.5 - F.7 or DSE
Skill Customer Service, hotline
Language Chinese - Cantonese, Chinese - Mandarin
Location
Tsimshatsui
Employment type Permanent
Benefits Dental plan, Medical plan, Performance bonus
Industry Medical Services / Pharmaceutical / Hospitals
Job function Administration > Clerical / Admin / Operation
Administration > Receptionist
Health / Fitness / Beauty Care / Recreation > Sales / Customer Services
Published On 16/12/2019
ref. EL

~ F5 r above, at least 1-4years’ working experience in customer services, hotline handling or related discipline.

~ Fast learner, customer-service mindset, self-discipline, attention to detail, good time management, can work under pressure

~ Good telephone manner, communication and interpersonal skill ~ Good computer skills

Key Responsibilities:

~ Handle customers’ calls, emails and faxes of enquiries and complaints in professional, timely and effective manner.

~ Perform data entry in systems and maintain service records and logs

~ Follow up and co-ordinate with internal departments and external customers for various matters

~ Provide other administrative support as assigned.  

Please send your resume to Apply Now