As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London...
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Customer Service Clerk (Vietnamese Speaking)

Job level Entry
Work exp No work experience
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Banking / Finance > Asset Management
Banking / Finance > Investment & Securities
Banking / Finance > Investor Relations
Published On 19/03/2020
ref. 4114951/001_58485

Our client is a financial technology (FinTech) solution provider specialising in developing trading platforms, CRM systems and digital marketing solutions that cater to the global financial industry. They are now looking for a junior Vietnamese/Thai Speaking candidate to join their customer service team.

Client Details

Our client founded on the belief that innovative technologies could be harnessed for a better financial world to better serve consumers, they leverage data-driven technologies and innovative business models to deliver the highest performing systems and premium services for forward-thinking businesses worldwide, taking their businesses to the next level.

Description

  • Provide high quality and the best-in-class service to our clients across telephone call, email and other channels

  • Consistently take strong initiatives to resolve customers' queries with full dedication and determination by identifying problems and solutions in a timely manner
  • Identify business opportunities and ways to improve customers' experience; Go above and beyond "customer service
  • Proactively learn about the financial markets and trade platforms

Profile

  • Fluency in both Chinese/English and Vietnamese

  • Enthusiasm about customer service and problem-solving
  • Excellent communication skills both verbal and written
  • Willingness to commit to long-term career growth and professional developments
  • Strong MS Office skills

Job Offer

  • Performance Bonus

  • Fixed Shift
  • 5-days Work
  • Work-life Balance
  • Bank Holiday

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gobie Leung on +852 3602 2452