A leading business solution company based in Europe providing marketing and customer service solutions to luxury fashion brands. They are responsible for the whole APAC region and they are now hiring a high potential talent to join their dynamic team.
A leading business solution company based in Europe providing marketing and customer service solutions to luxury fashion brands. They are responsible for the whole APAC region and they are now hiring a high potential talent to join their dynamic team.

Customer Service Consultant - Fashion Industry

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Full Time
Industry Retail - Fashion / Accessories
Job function Sales / Business Development / Customer Service > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Digital / Web / Mobile > Customer Relationship Management (CRM)
Published On 22/10/2019
ref. 4103238/001_78880

A leading business solution company based in Europe providing marketing and customer service solutions to luxury fashion brands. They are responsible for the whole APAC region and they are now hiring a high potential talent to join their dynamic team.

Client Details

Our client is a reputable business solution company across the globe which mainly provide technology, customer management, strategies and marketing solution to high-end fashion brands. They are currently expanding their Hong Kong business and looking for talents to join their team.

Description

  • Handle enquiries in a professional manner via phone calls, emails and live chat
  • Provide the best customer services to the clients in order to satisfy their needs and retain their loyalty
  • Liaise with internal and external parties to fulfill client requests
  • Establish a good relationship with clients
  • Assists with ad hoc duties as assigned

Profile

  • Diploma holder or university graduate
  • Good customer-serving manner, communication and problem-solving skills
  • Able to work under pressure and independently
  • Excellent command in both written and spoken English, Mandarin and Cantonese
  • Native Japanese speaker will be an advantage

Job Offer

  • Monday to Friday; 9:00 - 18:30
  • Guaranteed double pay
  • Medical plan
  • Progressive career advancement opportunities
  • Paid annual leave

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Yoyo Koo on +852 3602 2435