Customer Service Coordinator

Job level Entry
Work exp 2 Years To 3 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, English
Location Hong Kong
Employment type Full Time
Industry Trading / Import & Export / Wholesale
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Sales Management
Marketing / Public Relations > Others
Published On 27/09/2016
Salary (HKD) $12,000 - $14,000
ref. 036074

• F.7, Diploma holder or above
• Minimum 2-3 years relevant working experience, preferably in Packaging
• Independent and able to work under pressure
• Proficient in MS Office
• Excellent customer service skills and strong communication skills
• Fluent spoken and written in both English & Chinese

Responsibilities :
• Act as a key contact in coordinating the entire development and production flow with stakeholders including monitoring the critical path for delivery. CS is also required to follow up logistic document, complaint issue, bulk testing and invoicing, etc till the project is completed.
• Handle customers’ (large retailers in US and Australia) enquiries and complaints
• Maintain long term relationship with customers by providing quality services and finished goods.

Elly Lui - 2627 5236