Onpress Printed Circuits Limited was established in 1987 in Hong Kong. With most of the Hong Kong based PCB manufacturers, the group has relocated the factory to Heshan, China (Jiangmen) in 1992. With our continuous expansion and development, the first factory has been operating at 400,000 sq ft per...

Onpress Printed Circuits Limited was established in 1987 in Hong Kong. With most of the Hong Kong based PCB manufacturers, the group has relocated the factory to Heshan, China (Jiangmen) in 1992. With our continuous expansion and development, the first factory has been operating at 400,000 sq ft per month. Onpress has been serving multinational companies, not limited to Fortune 500 companies, for the past 20 years. In the year of 2005, plant 2 has commenced its development. The group is now fully equipped with over 1,200,000 sq ft of PCB manufacturing capability ranging from double-sided to 14 layers of PCB boards: Rigid, Flexible, and Rigid plus Flexible.


In order to cope our expansion, we invite high caliber candidate to fill the following position in

Hong Kong head office. 

Customer Service Coordinator

Job level Middle
Work exp Minimum 2 Years
Education Diploma / Certificate
Location
Hunghom
Employment type Full Time
Benefits 13-month pay, 5-day week, Medical plan
Industry Manufacturing - Others
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 30/08/2019

Skills required

  • Form 5 or above
  • A minimum of  2 years work experience in PCB manufacturing related in customer service
  • Communication abilities in English, Mandarin, and Cantonese (Spoken and written)
  • Proficient in Microsoft Office and Chinese Word Processing;
  • ERP system processing
  • Work independently,patient and be responsible

 

Detail description

  1. Customers enquiry and project follow up
  • Reply customer’s email for scheduling related issue
  • Prepare document for new project or engineering change
  • Prepare reports for customers

 

  1. Order processing
  • Check PO details (e.g. price, item, shipment term, payment term), and report if any incorrect information
  • Confirm delivery schedule to customer
  • Order input and process PO to factory
  • Take care of order related matters
  • Monitor WIP, ensure factory on time delivery and meet customer request ship date
  • Update WIP report and re-schedule to customer

 

  1. Logistic co-ordination
  • Check ship mode and shipment approval with customer
  • Coordinate with customer, factory and logistic on shipment arrange
  • Handle goods receive
  • Send the shipping document to customer

 

  1. Reporting and filing
  • Reporting and filing all documents related to customer or factory

 

  1. Carry out any other reasonable miscellaneous duties that may be assigned from time to time by the supervisors