Customer Service Coordinator / Customer Service Assistant

Responsibilities:

• Handle incoming call on vendor / customer enquiries on online business and related services
• Support sales team work, include but not limited to preparation of invoices & reports
• Follow up after-sales service
• Take up ad-hoc duties as required

Requirements:

• 2 year relevant working experience
• E-commerce working experience will be an added advantage
• Diploma qualification is not a must but preferable
• Willing to work SHIFT duty including weekends and public holidays
• Be passionate on the industry
• Problem solving skill / strong sense of ownership
• Responsible, independent, pro-active, self-motivated, customer-oriented and able to work under pressure
• Highly discipline
• Proficient in PC skills (MS Word / Excel)
• Good command of English and Chinese, knowledge in Mandarin an advantage
• Immediately available is preferred

What's On Offer

• Competitive Salary + Bonus + Hardship Allowance for late shift
• 12 days Annual leave and bank holiday
• Medical Insurance
• On job training

Attractive salary and fringe benefits will be offered to the successful candidates. Please apply with full resume and expected salary by email to Human Resources Department:by clicking 'Apply Now'.

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