OKSir is a mobile application designed to connect customers with service providers, we provide on-demand services & real time vendors. Our mission is to help customers with their daily needs catering to anything, anytime and anywhere. To cope with our expansion, we are looking for young & energetic individual to join our team.
Customer Service Coordinator / Customer Service Assistant
| Job level | Entry |
|---|---|
| Work exp | Minimum 2 Years |
| Education | Not applicable |
| Location |
Hunghom
|
| Employment type | Full Time |
| Benefits | Dental plan, Medical plan, Performance bonus |
| Industry | Information Technology |
| Job function |
Administration > Others Sales / Business Development / Customer Service > Customer service / Sales Support Sales / Business Development / Customer Service > Account Servicing |
| Published On | 28/03/2018 |
Responsibilities:
- Handle incoming call on vendor / customer enquiries on online business and related services
- Support sales team work, include but not limited to preparation of invoices & reports
- Follow up after-sales service
- Take up ad-hoc duties as required
Requirements:
- 2 year relevant working experience
- E-commerce working experience will be an added advantage
- Diploma qualification is not a must but preferable
- Willing to work SHIFT duty including weekends and public holidays
- Be passionate on the industry
- Problem solving skill / strong sense of ownership
- Responsible, independent, pro-active, self-motivated, customer-oriented and able to work under pressure
- Highly discipline
- Proficient in PC skills (MS Word / Excel)
- Good command of English and Chinese, knowledge in Mandarin an advantage
- Immediately available is preferred
What's On Offer
- Competitive Salary + Bonus + Hardship Allowance for late shift
- 12 days Annual leave and bank holiday
- Medical Insurance
- On job training
Attractive salary and fringe benefits will be offered to the successful candidates. Please apply with full resume and expected salary by email to Human Resources Department:by clicking 'Apply Now'.
All Personal data collected will be used for recruitment purpose only.
cpjobs.com - Customer Service Coordinator / Customer Service Assistant - is a part of Administration, Sales / Business Development / Customer Service, Information Technology, in Hong Kong, placed by OKSir (HK) Limited