OKSir is a mobile application designed to connect customers with service providers, we provide on-demand services & real time vendors. Our mission is to help customers with their daily needs catering to anything, anytime and anywhere. To cope with our expansion, we are looking for young & energetic...

OKSir is a mobile application designed to connect customers with service providers, we provide on-demand services & real time vendors. Our mission is to help customers with their daily needs catering to anything, anytime and anywhere.  To cope with our expansion, we are looking for young & energetic individual to join our team. 

Customer Service Coordinator / Customer Service Assistant

Job level Entry
Work exp Minimum 2 Years
Education Not applicable
Location
Hunghom
Employment type Full Time
Benefits Dental plan, Medical plan
Industry Information Technology
Job function Administration > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Published On 19/06/2018

Responsibilities:

  • Handle incoming call on vendor / customer enquiries on online business and related services
  • Support sales team work, include but not limited to preparation of invoices & reports
  • Follow up after-sales service
  • Take up ad-hoc duties as required

 

Requirements:

  • 2 year relevant working experience
  • E-commerce working experience will be an added advantage
  • Diploma qualification is not a must but preferable
  • Willing to work SHIFT duty including weekends and public holidays
  • Be passionate on the industry
  • Problem solving skill / strong sense of ownership
  • Responsible, independent, pro-active, self-motivated, customer-oriented and able to work under pressure
  • Highly discipline
  • Proficient in PC skills (MS Word / Excel)
  • Good command of English and Chinese, knowledge in Mandarin an advantage

  

What's On Offer

  • Competitive Salary + Bonus + Hardship Allowance for late shift
  • 12 days Annual leave and bank holiday
  • Medical Insurance
  • On job training

 

Attractive salary and fringe benefits will be offered to the successful candidates. Please apply with full resume and expected salary by email to Human Resources Department:by clicking 'Apply Now'.

All Personal data collected will be used for recruitment purpose only.