About Bureau Veritas Bureau Veritas is a global leader in testing, inspection and certification services. Founded in 1828, the group has more than 73,000 employees in around 1,400 offices and laboratories all across the world. Bureau Veritas helps its clients to improve their performances by offering...

About Bureau Veritas

Bureau Veritas is a global leader in testing, inspection and certification services. Founded in 1828, the group has more than 73,000 employees in around 1,400 offices and laboratories all across the world. Bureau Veritas helps its clients to improve their performances by offering innovative services and solutions in order to ensure that their products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environment protection and social responsibility. Website: www.bureauveritas.com Bureau Veritas’ Consumer Products Services division is a leading global quality assurance provider for the global consumer product and retail markets. It offers an array of specialized services including testing, inspections, certification, audits and engineering services for a wide range of consumer products. These products include soft goods; electrical and electronic products; smartworld products and services including wireless and mobile devices; automotive equipment; hard goods; toys and juvenile products; premiums; food products as well as health, beauty, cosmetics, and household products. Website:www.bureauveritas.com/cps

To cope with our continuous development, we cordially invite you to join as one of our professional associates.

Customer Service Coordinator - Garment & Textiles

Job level Entry
Education Not applicable
Location
Kowloon Bay
Employment type Full Time
Benefits 13-month pay, 5-day week, Education subsidies, Insurance plan, Medical plan, Performance bonus
Industry Testing / Laboratory
Job function Manufacturing > Others
Merchandising / Purchasing > Merchandising - Garment / Apparel
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 17/05/2018

Responsibilities:

  • Handle telephone and email enquiries, client instruction and complaints in a professional and timely manner
  • Provide excellent customer services and maintain good relationship with clients
  • Coordinate with internal departments to satisfy customers’ needs by providing efficient feedback and the best solutions
  • Understand clients’ expectation and deliver first-class services
  • Follow up on the test submission
  • Collect market intelligence
  • Perform other ad hoc tasks as assigned

Job Requirements:

  • Higher Diploma or above in any discipline
  • Minimum 1 year working experience
  • Good communication and organizational skills with attention to details
  • Customer focused and quality driven
  • Ability to work well under pressure, handle crisis situations and multi-tasking
  • Willing to work overtime
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Fresh graduates are welcome to apply (Training will be provided)

We offer competitive salary and benefits to the right candidate.  Interested parties please send your application with date of availability, present & expected salary to the Human Resources DepartmentBureau Veritas Hong Kong Limited by mail or clicking “APPLY NOW”.  To submit your application by mail, please mark "Confidential" and position applied on the envelope.

Our Benefits:

  • 5-day Work Week 
  • Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
  • Double Pay, Performance Bonus
  • Life & Medical Insurance Benefits
  • Mandatory Provident Fund Contribution
  • Education & Training Subsidies
  • Excellent Training & Career Advancement Opportunities

Join us on Linkedin:  https://www.linkedin.com/company/bureau-veritas

Mail 
1/F, Pacific Trade Centre
2 Kai Hing Road
Kowloon Bay, Kowloon

WhatsApp : (852) 9637 6655
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