Customer Service - Evening Shift - Welcome Fresh Graduate

Job level Entry
Work exp No work experience
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Published On 12/09/2019
ref. 4095463/001_36558

Our client is one of the most reputable telecommunication group in Hong Kong. They have a regional office located in Kwun Tong with over 100 staffs. With a mind to further expand their business in Hong Kong to satisfy their expanding customer base, they are now seeking for a CS Candidate to join their regional team to provide premium service to their top clients.

客户简介

Our client is one of the most reputable telecommunication group in Hong Kong. They have a regional office located in Kwun Tong with over 100 staffs. With a mind to further expand their business in Hong Kong to satisfy their expanding customer base, they are now seeking for a CS Candidate to join their regional team to provide premium service to their top clients.

工作内容

  • Handle incoming hotline enquires from their clients
  • Handle technical enquiries from the clients
  • Handle complaints in a professional manner, if needed
  • Provide the best customer services to the clients in order to satisfy their needs and retain their loyalty
  • Follow up with the clients' feedbacks for service improvements

理想的求职者

  • Relevant working experience in customer service industry is highly preferable
  • Good command of both written and spoken English and Mandarin, native Cantonese speaker
  • Good interpersonal and listening skills
  • Able to work in a dynamic working environment
  • Fresh graduate will also be considered for junior role

福利待遇

  • Attractive salary package with shift allowance, monthly incentive and medical coverage
  • 7 day-off per month
  • Good career path with fast track opportunities
  • Annual Leave with pay
  • Staff discount