We are a professional, dynamic and aggressive consultancy providing a wide range of recruitment related solutions to our clients around the world. We have a successful proven track record for searching & selecting the right talent for different corporations. One of our clients is now looking for...

We are a professional, dynamic and aggressive consultancy providing a wide range of recruitment related solutions to our clients around the world. We have a successful proven track record for searching & selecting the right talent for different corporations.

One of our clients is now looking for a high calibre candidate to fill the following position:

Customer Service Executive (10-22K, 5-Day, medical) - Ref. 629

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Kowloon Bay
Employment type Full Time
Benefits 5-day week, Discretionary bonus, Medical plan
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 12/12/2018

Post 1: Senior/ Customer Service Executive
• Diploma or above;
• 2 years or above Customer Services experience, preferably gained in B2B/ call centre/ hotline support environment;
• Handle inquiries through inbound calls and emails from commercial clients;
• Provide after-sales service to customers;
• Occasional visit to clients' offices/ shift duty may be required (with shift allowance);
• No need to cold-call or achieve sales quota;
• Candidate who have more experience will be considerated as Senior Customer Service Executive.
Remarks:
• Monthly salary: HK$13K-22K (depends on candidates' experience and skills) + discretionary bonus;
• Working location: Kowloon Bay;
• 5-day work;
• Good fringe benefits including banking holiday, etc.

Post 2: Customer Service Executive
• F.5 or above;
• 1 year or above experience in customer service, preferably in logistic or warehouse sector;
• Handle and follow up maintenance order;
• Answer customers' enquiries and schedule delivery arrangement;
• Coordinate the works with outsourced logistic vendor and our maintenance technicians for providing after-sales service;
• Good telephone manner and good communication skill;
• Fluent in Cantonese and good in English;
• Good in MS Word, Excel, and English and Chinese Word Processing
.
Remarks:
• Monthly salary: HK$10 - 15K x 12 months + Discretionary bonus;
• Working location: Kowloon Bay;
• Working hour: 9am-6pm;
• 5-day work.

Interested parties please send your updated resume with latest and expected salary package in "MS WORD" format by clicking or fax to 852-3011 3069.

Please quote the Job Ref. No. and Applied Post on the subject of your application.

Company website: www.kek.com.hk

The information provided will only be used for recruitment related purposes.