RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.
Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
Customer Service Executive ($15500-17000 / Airline & Tourism / Call Centre)
| Job level | Entry |
|---|---|
| Work exp | Less than 1 year To 7 Years |
| Education | F.5 - F.7 or DSE |
| Language | Chinese - Cantonese, Chinese - Mandarin, English |
| Location |
Tsuen Wan
|
| Employment type | Permanent |
| Benefits | 5-day week, Additional subsidies, Competitive pay, Dental plan, Medical plan, MPF, Special / extra leave, Staff care centre, Year-end bonus |
| Industry | Travel / Tourism |
| Job function |
Sales / Business Development / Customer Service > Telemarketing / Call Centre Travel / Tourism > Customer Service / Guest Relations Travel / Tourism > Reservation / Ticketing |
| Published On | 21/03/2020 |
| Tags |
Our client is the leading Travel and Lifestyle Rewards Programme in Asia. If you have a love for travel and lifestyle, our client is where you can turn your passion into a career.
工作內容 Main Responsibilities:
- 了解顧客要求, 提供優質會員服務
- Build customer loyalty by satisfying customers' needs
- 協助會員處理一切有關會籍事宜，包括機票行程及酒店預訂
- Handle customers' membership and assist them with hotel booking, transactions and reservation
- 接聽及處理客戶來電的查詢及投訴
- Provide excellent customer service through handling customers' inquiries and requests via phones
工作要求 Requirements:
- 高級文憑或副學士以上程度
- Associate / Higher Diploma or above
- 具良好中英文溝通能力 (薪金視乎個人英文程度作調整)
- Good command of spoken and written of Chinese and English
- 具良好服務態度及應對技巧
- Customer-oriented with good problem-solving skill
- 有耐性、性格開朗、主動積極、適應能力強
- Patient， outgoing，proactive with strong adaptability
- 韓語程度六级或以上/日語程度N2或以上可獲額外津貼
- Language allowance for Korean & Japanese
- 歡迎畢業生申請
- Fresh graduates are welcome
福利 Benefits:
- 五天工作 5-day work
- 完善培訓及福利 Well-structured training & welfare
- 14天有薪年假 14 days annual leave
- 醫療津貼 Medical coverage
上班地點: 荃灣
上班時間: 輪班每天工作8.5小時
輪班可選擇: 早班/晚班 (加$1800) /通宵班 (加$3,000)
有意者請點選申請或 WHATSAPP 5536 7492或致電 3990 0362向馮小姐查詢
cpjobs.com - Customer Service Executive ($15500-17000 / Airline & Tourism / Call Centre) - is a part of Sales / Business Development / Customer Service, Travel / Tourism, Travel / Tourism, in Hong Kong, placed by RecruitFirst Ltd