SGS is the world’s leading inspection, verification, testing and Certification Company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world. We are 100% committed to...

SGS is the world’s leading inspection, verification, testing and Certification Company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.

We are 100% committed to helping you reach your full potential.

Be the professional you want to be with SGS. Be 100% you.

Customer Service Executive

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Fanling
Employment type Full Time
Benefits 13-month pay, 5-day week, Dental plan, Education subsidies, Insurance plan, Maternity leave, Medical plan, Paternity leave, Performance bonus, Shuttle bus, Special / extra leave
Industry Testing / Laboratory
Job function Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Science / Lab / Research > Laboratory
Published On 11/10/2017

Responsibilities:

  • Prepare or design project proposal, quotation and agreement for the customer
  • Interact and communicate with customers on the matter relating to the laboratory services (e.g. testing procedures, regulatory requirements, project proposal, job status, preliminary testing results reporting, result interpretation, etc.)
  • Maintain good relationship with the customer
  • Work closely with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

Requirements:

  • High Diploma or above in any subjects
  • 2 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
  • Less experience will consider as Customer Service Associate

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking "Apply Now" or email to hk.recruit@sgs.com
(Data received will be kept confidential and used for processing application only.)