CL Smart Sourcing Limited was established in 2005 and specialized in recruiting IT professionals to our clients. The industries include but not limited to NGO, Multinational Companies, Listed Companies, Local Enterprises of telecommunications, retails, marketing, IT service providers, finance, accounting...

CL Smart Sourcing Limited was established in 2005 and specialized in recruiting IT professionals to our clients. The industries include but not limited to NGO, Multinational Companies, Listed Companies, Local Enterprises of telecommunications, retails, marketing, IT service providers, finance, accounting / law firms, designer house, manufacturing, security, education institutes and SME etc. Over the years, we possess a substantial database of IT talents in various job natures and job levels. Our recruitment expertise is able provide solutions to minimize the manpower for sourcing the right candidates.

Customer Service Executive (Call Centre)

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Location
Hong Kong Island
Employment type Full Time
Benefits 5-day week, Medical plan, Paid overtime
Industry Information Technology
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Sales / Business Development / Customer Service > Others
Published On 30/10/2019

Your new company:

Joining my clients’ call center teams. You’ll be challenged daily by the work, the people on your team, and the customers you serve. You’ll be given many opportunities to learn and advance.

 

About the role:

  • Manage large amounts of inbound calls in a timely manner
  • Answer customers enquires in a professional manner
  • Proactively promote and provide accurate information on new services or programs while processing incoming calls so as to upsell products when they arise

 

About the person:

  • Secondary school graduated or diploma/cert holder or above
  • Good command in Cantonese, willing to talk in English or Mandarin when required
  • Polite, positive attitude, customer-oriented, good team player
  • Basic PC knowledge
  • Fresh graduate applicants are welcome
  • Experience working in a call center environment will be an advantage
  • Previous experience in a customer support role is a plus
  • Immediately available or short notice is highly preferred

 

If interested in the above post, please send full resume with academic background, work history, current and expected salary by clicking

For more job opportunity, please visit our website: www.clts.com

 

The personal information collected is strictly for recruitment purpose only.