RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Executive (Call Centre, Worldwide Logistics Company)

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Kowloon Bay
Employment type
Benefits 13-month pay, 5-day week, Alternate saturday, Dental plan, Guaranteed bonus, Maternity leave, Medical plan, MPF, Paid overtime, Special / extra leave
Industry Freight Forwarding / Logistics / Delivery
Job function Logistics / Transportation > Customer Services
Published On 25/04/2018

Responsibilities
Provide quality customer service to local and overseas clients over the phone
Handle customer enquiries, order booking and shipment tracing
Handle customer complaints
Working hours: 44 hours per week on shift between Monday - Sunday 7:30am - 10:30pm
5 day work week

 

Requirements
HKCEE/HKDSE equivalent or above
1-year experience in call-centre customer service
Fluent Cantonese, Mandarin and English
Good written Chinese and English
Good communication skills and telephone manner
Decent typing and computer skills
Fresh graduates who speaks fluent Cantonese and English will also be considered

 

Interested parties please send your CV by clicking