To enjoy life means having a job you love! PrimeCredit always puts people first – creating an environment that values both career and personal life. Throughout your career, both challenges and opportunities will come your way to open a new door to success; while our diversity and flexibility enable...

To enjoy life means having a job you love! PrimeCredit always puts people first – creating an environment that values both career and personal life. Throughout your career, both challenges and opportunities will come your way to open a new door to success; while our diversity and flexibility enable you to expand your life outside of work.

It’s not just a job, it’s a lifestyle! Join us now to create a life full of greatness together!

Customer Service Executive, Credit Card Centre

Job level Entry
Work exp 2 Years To 3 Years
Education Bachelor Degree
Location
Wanchai
Employment type Permanent
Benefits 13-month pay, 5-day week, Dental plan, Discretionary bonus, Education subsidies, General holidays, Insurance plan, Medical plan, MPF, Paid overtime, Staff loan, Statutory holidays
Industry Financial Services / Investment / Securities
Job function Banking / Finance > Loan / Mortgage
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 29/04/2022
Tags

Responsibilities

  • Handle customer inquiries, request and complaints
  • Handle customer requests on dispute transaction, re-issue of statement, sales slip or other information retrieval
  • Maintain and update customer information upon request
  • Assist Marketing department in telemarketing of credit card product

 

Requirements

  • Form 5 / DSE graduate or above
  • 2-3 years’ relevant working experience in consumer finance / retail banking industry, preferable in credit card products
  • Shift duty is required
  • Dynamic, strong analytical skill, good interpersonal and communication skills
  • Fluent in spoken and written English and Chinese
  • Proficient in MS Office applications including Excel, PowerPoint and Chinese / English word processing

 

This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates. Please forward your resume with present and expected salary to Human Resources Department by clicking  or complete the online application form at https://www.primecredit.com/career/en/jobs.

To know more about PrimeCredit, please visit our websites https://www.primecredit.com/career/en/.

All applications will be treated in strict confidence and only be used for recruitment related purpose.