Established in 1977, PrimeCredit endeavours to provide customer-oriented financing and credit card services. Our quality services are well recognized in the industry with numerous awards, including HKQAA Service Quality Management Certification and Domestic Finance Company of the Year for Hong Kong....

Established in 1977, PrimeCredit endeavours to provide customer-oriented financing and credit card services. Our quality services are well recognized in the industry with numerous awards, including HKQAA Service Quality Management Certification and Domestic Finance Company of the Year for Hong Kong. Being a leading financing institution in Hong Kong, talent development is the key to our success and we cordially invite high calibre talent dedicating to contribute in developing quality financing and credit card services to join our team of professionals.

Customer Service Executive – Credit Card Centre (With Attractive Monthly Incentive & Contract-end Gratuity)

Job level Entry
Work exp 2 Years To 3 Years
Education F.5 - F.7 or DSE
Location
Wanchai
Employment type Contract
Benefits 5-day week, Dental plan, Discretionary bonus, General holidays, Insurance plan, Medical plan, MPF, Statutory holidays
Industry Financial Services / Investment / Securities
Job function Banking / Finance > Retail Banking / Branch Banking
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 15/11/2019

Responsibilities

  • Handle customer inquiries, request and complaints
  • Handle customer requests on dispute transaction, re-issue of statement, sales slip or other information retrieval
  • Maintain and update customer information upon request
  • Assist Marketing department in telemarketing of credit card product


Requirements

  • Form 5 graduate or above
  • 2-3 years’ relevant working experience in consumer finance / retail banking industry, preferable in credit card products
  • Night shift duty is required
  • Dynamic, strong analytical skill, good interpersonal and communication skills
  • Fluent in spoken and written English and Chinese
  • Proficient in MS Office applications including Excel, PowerPoint and Chinese / English word processing

 

This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates. Please forward your resume with present and expected salary to Human Resources Department by clicking  

 

All applications will be treated in strict confidence and only be used for recruitment related purpose.