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We are a young fashion chain store. For our expansion, we would like to invite high calibre candidates to join us.

We are a young fashion chain store. For our expansion, we would like to invite high calibre candidates to join us.

We are a young fashion chain store. For our expansion, we would like to invite high calibre candidates to join us.

Customer Service Executive / Customer Service Assistant (Ref : HR18-08-99)

Job level Entry
Work exp Minimum 2 Years
Education Bachelor Degree
Location
Kowloon Bay Kowloon, Hong Kong
Employment type Full Time
Industry Retail - Others
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 30/08/2018 2018-08-30

Responsibilities:

  • Handle phone-in and email enquiries on our daily deals
  • Handle customer complaints and provide an expert answer to customers' requests
  • Handle pre and post sales-related questions
  • Manage customer expectations in a friendly manner
  • Engage in cross-level liaison and coordination with internal departments on resolving customers' cases
  • Provide administrative and clerical support

Requirements:

  • University graduates with a minimum of 2 years’ customer services experience preferred; fresh graduates are welcome
  • Good spoken and written English, Cantonese, and Mandarin
  • Decent written and verbal ways of responding
  • Proactive, analytical, independent, service-oriented and possess good communication and negotiation skills
  • Ability to multi-task in a fast-paced environment

We offer attractive remuneration package and good career prospect to the right person. Interested parties, please send full resume & expected remuneration by clicking 'Apply Now' for interview.

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