RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Executive (Hotline, Global Luxury Retailer)

Job level Entry
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Wong Chuk Hang
Employment type Full Time
Benefits 5-day week
Industry Retail - Fashion / Accessories
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Retail Sales
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 24/12/2019
Tags

Salary: $17K - $18K

Holidays: 9 RD per month, 17 PH per year

Working Location: Wong Chuk Hang

Working Shift: 9:00 – 18:00 / 10:30 - 20:00 (Mon-Sat), 9:00 – 17:00 (Sun)

 

Job duties:

  • Handle inquiries and complaints through emails and inbound call
  • Answer customer’s enquiries regarding to company products and services
  • Offer exceptional customer service and ensure service standard is being met
  • Response and follow up customers’ complaint cases actively

 

Job requirements:

  • 2-year customer service experience (including part-time and internship) is required
  • Fluent in Cantonese, English and Mandarin
  • Customer-oriented, cheerful and attention to details
  • Candidate who is immediately available is highly preferred

 

Interested applicant please click ‘Apply Now’. Feel free to contact Ms Wong at 9498 3537 for further details.