RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Executive (MPF / Non-selling) $14K - $16K

Job level Entry
Location
Tin Hau
Employment type Full Time
Benefits 5-day week
Industry Insurance / Pension Funding (MPF)
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Sales / Business Development / Customer Service > Others
Published On 17/03/2020
Tags

Working Location:Tin Hau

Shifting: 9am - 6pm / 10am - 7pm

 

Responsibilities:

  • Respond to email inquiries and phone calls (inbound / outbound) related to MPF issues
  • Handle customer complaint and provide "options & solutions" to settle the case with customer satisfactory
  • Provide clerical and administration support to the team
  • Collect customers’ feedback and improve service quality continuously

 

Requirements:

  • HKDSE / HKALE or above, with 1 year+ experience in CS or hotline service
  • Good command of both written and spoken English and Chinese
  • Good communication skills and customer-oriented
  • Independent and able to work under pressure

 

Interested applicant please click ‘Apply Now’. Feel free to contact Ms Wong at 9498 3537 for further details.