CUSTOMER SERVICE EXECUTIVE / SALES COORDINATOR – Japanese electronic mfg/trading/global market/5 days

Job level Middle
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Medical plan
Industry Manufacturing - Electronics / Electrical
Job function Marketing / Public Relations > Marketing - Brand / Product Management
Sales / Business Development / Customer Service > Business Development
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 20/09/2018
Japanese multinational electronic product manufacturing & trading of own brand office automation products & systems for global market - trading office in Hong Kong - factories in China and Asia Pacific region – we are looking for a CUSTOMER SERVICE EXECUTIVE - with details as follows :
  • University graduates
  • Studies in Business, customer services, trading or logistics discipline is preferable
  • 1-3 years experience in order processing, customer service, sales support & coordination
  • Relevant customer services experiences in electronics manufacturer is an advantage
  • Business level of both spoken & written English and Chinese
  • Japanese speaking is a plus
  • Knowledge in SAP system is a plus
  • Proficient in MS office application (Excel, Word & PowerPoint)
  • Responsible for order processing, replenishment and billing issues.
  • Co-ordination with customers and internal parties for stock control & logistics arrangement.
  • No trips needed
  • 5 days work (Mon to Fri 9:00am – 5:20pm)
  • 12 days annual leave
  • 13 months salary + performance bonus (past record 14 months salary)
  • Medical benefits
  • Life insurance benefits
  • OT paid
  • Candidates with more solid experience will be considered for the post of Customer Service Officer (2 posts)
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