RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer (14-18k up)

Job level Entry
Location
Within Hong Kong
Employment type
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Published On 16/07/2018

Our client is seeking for professional to join one of the largest team as Customer Service Officer in Banking/ Tourism / Airline / Luxury Brand.

Responsibilities

  • Handle customer enquiries, transactions and complaint cases 
  • Provide quality and professional phone services to customers
  • Discover customer needs and recommend appropriate solutions/ products
  • Take ownership to complete research and follow up for resolution
  • Maintain operational risk control and compliance according to company policies

 

Requirements

  • DSE or above
  • Call centre experience preferable
  • Fluency in Cantonese, and understand English/Putonghua

 

For more information, please feel free to click or call Francesco Szeto at 9648 5282.