We are one of the leading commercial laboratories in Hong Kong with HOKLAS recognition since 1990. Our businesses are wide-ranging covering not only testing of construction materials, air/water quality, food, Chinese medicine, and pharmaceutical products, but also ground investigation, material inspection,...

We are one of the leading commercial laboratories in Hong Kong with HOKLAS recognition since 1990. Our businesses are wide-ranging covering not only testing of construction materials, air/water quality, food, Chinese medicine, and pharmaceutical products, but also ground investigation, material inspection, as well as equipment calibration. In diversification, Castco Certification Services Limited, established as an independent HKCAS accredited certification body, provides certification service to our clients on quality and environmental management system as well as product conformity in various construction disciplines.

In supporting our continuous expansion, we are looking for passionate and motivated individuals to join and grow with us.

Customer Service Officer (14K - 18K)

Job level Entry
Education Diploma / Certificate
Location
Fanling
Employment type Full Time
Benefits 5-day week, Medical plan, Performance bonus
Industry Biotechnology / Chemicals / Testing / Laboratory
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 21/06/2019

Qualification

  1. High diploma in business, testing or science related discipline;
  2. Good written English highly essential;
  3. Conversational English/Putonghua a plus’,
  4. Good telephone manner and customer-focus, and
  5. Well organized and able to follow through and work with minimal supervision;
  6. Knowledge of accounting appreciated;
  7. 5 day wok week.

 

Responsibilities

  1. Manage pre-sales and post-sales services of each contract;
  2. Participate marketing project;
  3. Maintain good relationship with customer;
  4. Assist scheduling jobs for internal department to meet customer expectation;
  5. Assist account department in resolving outstanding payment

 

Interested parties, please send your application together with a detailed resume, stating expected salary by clicking “”.

Collected application information is used for recruitment purpose only by the Company or its group of companies. Application can be considered unsuccessful if no response is received within 3 months.