Tomorrow Advancing Life (NYSE: TAL) is a leading education and technology enterprise in China, which holds close the core development goals of being technology-driven, talent-centered, and quality-focused. Since its establishment, TAL is committed to integrating technologies and the Internet into education,...
Tomorrow Advancing Life (NYSE: TAL) is a leading education and technology enterprise in China, which holds close the core development goals of being technology-driven, talent-centered, and quality-focused. Since its establishment, TAL is committed to integrating technologies and the Internet into education, to deliver a better study experience for children.

Customer Service Officer

Job level Entry
Education F.5 - F.7 or DSE
Location
Mongkok
Employment type Full Time
Benefits Medical plan, Performance bonus, Transportation allowance, Travel allowance
Industry Education / Training
Job function Administration > Administration / Operation Manager
Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 19/03/2019

Responsibilities:

  1. Handle course enrollment, renewal, re-arrangement and suspension
  2. Process enrollment fee and refund, and conduct daily report to maintain record
  3. Be responsible for the administration, hygiene and promotion for the school
  4. Well serve guests and make registrations
  5. Any ad-hoc tasks assigned

Requirements

  1. DES or above
  2. Responsible, proactive and a good team player
  3. Proficient in MS Office and media processing software
  4. Good Cantonese and Mandarin, and good English is an advantage
  5. Available to work on Saturday or Sunday on shift base

**Please include your last salary, expected salary and available date in the resume.**