Bank SinoPac, a leading Asian banking group is seeking local talents to join its Hong Kong office. We invite applications to the following position:

Bank SinoPac, a leading Asian banking group is seeking local talents to join its Hong Kong office. We invite applications to the following position:

Customer Service Officer

Job level Entry
Work exp 1 Year To 3 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Account / Relationship Management
Banking / Finance > Corporate Banking
Banking / Finance > General / Operations
Published On 18/10/2019

Job Responsibilities:

  • Respond to customers queries and requests via phone and email
  • Confirm transaction instructions / applications with customers
  • Handle and support customers to solve the internet banking service and data maintaining
  • Prepare account opening documents for individual and corporate customers
  • Responsible for Customer Due Diligence and KYC review
  • Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
  • Assist team leader to monitor daily jobs efficiency and achievement all job duties

Job Requirements:

  • Form 7 or above
  • Minimum 1-3 year working experience in operations for banking service is preferred
  • Fluent in Putonghua, good command of spoken and written English and Chinese
  • Strong ability to work independently, attentiveness to details, with positive minded and good common senses
  • Good knowledge of computer software, MS Office and both of Chinese and English typing
  • Quick response to deliver professional services to meet our customers need

Apply methods:

Interested parties please send your application letter & resume with salary expected to Human Resources Manager via the following channels.

  1. By clicking ; or
  2. By fax : 2851-3163; or
  3. By post: Human Resources Manager, Bank SinoPac, 18/F, One Peking, 1 Peking Road, Tsim Sha Tsui, Kowloon.

Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only.