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Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement...

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.

Customer Service Officer (5-day work)

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Language Chinese - Mandarin, English
Location
Yaumatei Kowloon, Hong Kong
Employment type Full Time
Industry Banking
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 24/01/2018 2018-01-24

Job Description:

  • Handle all incoming call and email enquiries and complaints from customers
  • Explain product features and promotional schemes
  • Interact with customers and identify their needs
  • Upsell and cross-sell additional products and services

 

Job Requirements:

  • Form 5 or above
  • Minimum 1 year relevant customer service experience
  • Good command of spoken English and Mandarin
  • Able to work independently and strong in problem solving
  • Preferably experienced in banking, hospitality, travel, aviation and logistics fields

 

Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.