AQ Bio Technology Group Limited is a privately-owned enterprise supplying health & hygiene products and solutions for individual and corporate users in the fast-growing market locally and the greater China region. AQ currently seeks high-calibre individuals to join our energetic team.  To know more...

AQ Bio Technology Group Limited is a privately-owned enterprise supplying health & hygiene products and solutions for individual and corporate users in the fast-growing market locally and the greater China region.

AQ currently seeks high-calibre individuals to join our energetic team.  To know more about your potential career path, please visit:

http://www.aqsanitizer.com and https://www.facebook.com/AQbiosanitizer/.

Customer Service Officer (5 Days Work)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Kwun Tong
Employment type Full Time
Benefits 5-day week, Medical plan, Performance bonus
Industry Retail - Others
Job function Sales / Business Development / Customer Service > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 07/11/2019

Responsibilities:

  • Handle incoming calls from CS hotline system in a professional manner, answer inquiries received by phone and by mail
  • Deliver quality customer service including order processing, follow up and handle inquiries or complaints with good communication skill, friendly and polite manner
  • Liaise with internal departments to solve customer problems and request
  • Provide administrative and clerical support to the team
  • Handle ad-hoc assignments and other duties as required

 

Requirements:

  • From 5 or above or other related disciplines
  • 2 years’ relevant experience in customer services
  • Strong communication and interpersonal skills;
  • Detail-minded, hard-working, independent and self-motivated
  • Mature with good telephone manner and be a good team player
  • Immediate availability is highly preferred

 

Offer:

  • Attractive Remuneration
  • 5 Days Work
  • Bank Holiday
  • Birthday Leave
  • Full Pay Paternity Leave
  • Medical Scheme
  • Incentive Bonus
  • Quarterly Bonus
  • Year-end Performance Bonus
  • Staff Purchase Discount