Customer Service Officer/Assistant (URGENT/ Double pay/ Full benefits)

Job level Entry
Work exp Less than 1 year To 15 Years or above
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
San Po Kong Kowloon, Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Dental plan, Discretionary bonus, Medical plan
Industry Information Technology
Job function Sales / Business Development / Customer Service > Account Servicing
Published On 20/06/2018 2018-06-20
ref. C3JC

Job Responsibilities:

  • Handle customers’ inquiries by phone/email and follow-ups maintenance service orders
  • Well-understanding the client’s need and respond promptly
  • Provide clerical and administrative duties to Professional Service Department
  • Responsible for the contract renew and maintain a long term relationship between the company and customers
  • Coordinate with internal parties and Clients to ensure a smooth implementation of services
  • Ad hoc duties assigned by manager

 

Job Requirements:

  • Higher diploma or above
  • At least 3 years customer service experience in engineering/telecommunication company
  • Good communication in both spoken and written English and Chinese, Mandarin is an advantage
  • Service-oriented with excellent interpersonal skill
  • Positive, mature, strong organizational and good problem-solving skills
  • Candidate with less experience will be considered as CS Assistant
  • Immediately available 
  

Remuneration

5-day work, Double Pay, Bonus, Medical and attractive remuneration package to the right person.

Apply Method

For interested candidates, please submit your full resume with expected salary in MS Word format to us withJob Ad Ref to joey@haystar.com.hk

All information collected will be used for recruitment purpose only.

Website: http://www.haystar.com.hk