RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer (B2B/ No selling)

Job level Entry
Work exp Less than 1 year To 3 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Additional subsidies, Dental plan, Discretionary bonus, Education subsidies, Flexible working hours, General holidays, Insurance plan, Medical plan, MPF, Performance bonus, PRC holidays, Staff care centre, Statutory holidays, Transportation allowance, Year-end bonus
Industry Insurance / Pension Funding (MPF)
Job function Banking / Finance > Fund Management / Hedge Fund
Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 16/07/2019

Main responsibilities

  • Handling incoming phone calls in response to customers' enquiries and requests
  • Resolving complaints and providing possible solutions
  • Ad hoc duties

 

Basic requirements

  • Secondary education or above (HKCEE/ HKDSE)
  • Minimum 1 year of call centre experience in any fields
  • Strong in spoken English and Mandarin is a must

 

What you can expect

  • Office Hour (0900 - 1800/ 1000 - 1900) ; Public holiday
  • Full employee benefits (Insurance/ Dental/ Medical)
  • Comprehensive training is provided
  • Year-end bonus
  • At least 16 days of annual leave