RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer (Banking)

Job level Entry
Work exp No work experience
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Benefits Competitive pay, MPF
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Banking / Finance > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 31/07/2018
Salary (HKD) $16,000 - $20,000 / month

Job Description

  • Provide quality phone banking services in our Customer Contact Centre
  • Handle customer enquiries, perform banking transactions and resolve customer dispute or complaint cases with care and in compliance with all internal and regulatory requirements.
  • Establish and cultivate relationship with customers and identify opportunities for cross-selling bank products and services.

Job Requirement

  • Hong Kong Certificate of Education Examination or Hong Kong Diploma of Secondary Education holder with some working experience, or holder of associate degree, higher diploma or degree from a tertiary institution.
  • Strong customer service orientation, with good communication and phone skills
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage

Interested applicant please click ‘’ or email me your updated Resume. Feel free to contact Anthony Chan at 3702 3826/5548 8734 or for further details