RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer ( Banking/ Insurance / Office Hour / Non-Selling / 17-22K )

Job level Entry
Location
Within Hong Kong
Industry Retail - Stores
Job function Sales / Business Development / Customer Service > Retail Sales
Published On 05/11/2019

Responsibilities:

  • Handle inbound customer calls from our Premier customers
  • Provide high quality service to our customers and help resolve their queries at first contactwhere possible
  • Maintain relationship with our members through courtesy calls to maximize the level of satisfaction
  • Provide customer service in response to written enquiries

Requirements:

  • F.7 or above level qualification
  • 1 to 2 years’ relevant experience in a call center environment
  • Committed to provide a high standard of service to our members
  • Excellent communication and listening skills in order to provide exceptional customer service
  • Fluency in written and spoken Cantonese and English

**Fresh gradustes with fluent English will slao be consdier**

For interested parties, please press 'APPLY' or contact 3702 3826 / 6331 9760 Zoe for further details