A well-known FMCG company based in US with over 40 years of history is now expanding their business in Hong Kong. They are now hiring a Customer Service Officer to join their team. Please do not hesitate to apply now if you are interest in joining a vibrant team.
A well-known FMCG company based in US with over 40 years of history is now expanding their business in Hong Kong. They are now hiring a Customer Service Officer to join their team. Please do not hesitate to apply now if you are interest in joining a vibrant team.

Customer Service Officer - Call Centre

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Full Time
Industry Retail - Beauty
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Published On 27/07/2021
ref. 4197083/001_50829

A well-known FMCG company based in US with over 40 years of history is now expanding their business in Hong Kong. They are now hiring a Customer Service Officer to join their team. Please do not hesitate to apply now if you are interest in joining a vibrant team.

Client Details

Our client is a world-leading FMCG company based in US with over 20 offices across the world. To cater the rapid growth of their business, they are now looking for a Customer Service Officer to join their winning team.

Description

  • Handle incoming enquiries via calls in a professional manner
  • Follow up on customer's order
  • Resolve complaints cases
  • Establish a strong relationship with customers to retain their loyalty
  • Assist in ad-hoc duties as assigned

Profile

  • 1+ years customer service experience
  • Experience in Call Centre is highly preferrable
  • Strong Communication skills
  • Excellent problem solving skills
  • Good command in English and Mandarin

Job Offer

  • Outstanding salary package
  • Paid annual leave
  • Excellent fringe benefit
  • Staff discount
  • Medical allowance

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Yoyo Koo on +852 3602 2435