Talent Nexusis a professional and fast-growing recruitment company. We have a comprehensive database of talented and qualified candidates. We help candidates and companies to make their best choices by our committed and effective recruitment strategies and services.

Talent Nexusis a professional and fast-growing recruitment company. We have a comprehensive database of talented and qualified candidates. We help candidates and companies to make their best choices by our committed and effective recruitment strategies and services.

Customer Service Officer - Collection

Job level Middle
Work exp 1 Year To 3 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Hong Kong Island
Employment type Full Time
Benefits 5-day week, Discretionary bonus, Medical plan, MPF
Industry Legal Services
Job function Banking / Finance > Derivatives / Equities
Banking / Finance > Legal / Compliance
Legal / Professional Services > Legal & Compliance
Published On 27/03/2018

Responsibilities: 

  • Follow up bank & commercial client’s account receivable cases according to the stipulated procedure guidelines and ensure compliance at all time 
  • Analyze characteristic of the assigned files & establish the file settlement strategies 
  • Communicate with client’s customers via letter, telephone or outdoor visiting, remind the status of their overdue account and achieve the settlement agreement 
  • Achieve monthly business target

 Requirements:

  • Tertiary is preferred but not a must 
  • Minimum of 2 year working experience, with customer service or collection experience is preferred 
  • Energetic, self-motivated, willing to learn & take up challenges 
  • Good telephone manner and communication skills, proficiency in spoken English is an advantage 
  • Familiar with PC applications 
  • Immediate available is an advantage

Interested parties, please send your detailed CV in MS Word format to jobs@talent-nexus.com immediately.

All information provided will be used for recruitment purpose only. Please note that only short-listed candidates will be contacted and notified.