Talent Nexusis a professional and fast-growing recruitment company. We have a comprehensive database of talented and qualified candidates. We help candidates and companies to make their best choices by our committed and effective recruitment strategies and services.

Talent Nexusis a professional and fast-growing recruitment company. We have a comprehensive database of talented and qualified candidates. We help candidates and companies to make their best choices by our committed and effective recruitment strategies and services.

Customer Service Officer - Collection

Job level Middle
Work exp 1 Year To 3 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Hong Kong Island
Employment type Full Time
Benefits 5-day week, Discretionary bonus, Medical plan, MPF
Industry Legal Services
Job function Banking / Finance > Derivatives / Equities
Banking / Finance > Legal / Compliance
Legal / Professional Services > Legal & Compliance
Published On 27/03/2018

Responsibilities: 

  • Follow up bank & commercial client’s account receivable cases according to the stipulated procedure guidelines and ensure compliance at all time 
  • Analyze characteristic of the assigned files & establish the file settlement strategies 
  • Communicate with client’s customers via letter, telephone or outdoor visiting, remind the status of their overdue account and achieve the settlement agreement 
  • Achieve monthly business target

Requirements:

  • Tertiary is preferred but not a must 
  • Minimum of 2 year working experience, with customer service or collection experience is preferred 
  • Energetic, self-motivated, willing to learn & take up challenges 
  • Good telephone manner and communication skills, proficiency in spoken English is an advantage 
  • Familiar with PC applications 
  • Immediate available is an advantage

Interested parties, please send your detailed CV in MS Word format by clicking immediately.

All information provided will be used for recruitment purpose only. Please note that only short-listed candidates will be contacted and notified.