Since 1988, GCT has been dedicated to provide the market with innovative, quality connectors and cable assembly solutions. From its early days as a family run business, GCT is now a leading manufacturer of standard and custom interconnects with a diverse customer base spanning all electronic goods markets....
Since 1988, GCT has been dedicated to provide the market with innovative, quality connectors and cable assembly solutions. From its early days as a family run business, GCT is now a leading manufacturer of standard and custom interconnects with a diverse customer base spanning all electronic goods markets. Headquartered in the UK, GCT has a global footprint with sales centres in Asia, Europe and the USA. Production and engineering facilities are located in China, supported by a global logistics hub in Hong Kong. GCT is committed to designing & manufacturing great products, delivering great service and helping customers with their design challenges, wherever they plan and manufacture. We are seeking exceptional individuals in our business to help us make this happen.

Customer Service Officer – Hong Kong

Job level Middle
Education Associate Degree
Location
North Point
Employment type Full Time
Benefits 13-month pay, 5-day week, Medical plan, Performance bonus
Industry Manufacturing - Others
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 05/04/2019

Job descriptions:

  • You will be the key contact for between customers oversea and our manufacturing sites.
  • Providing sales support services including commercial and technical information from manufacturing, handling sales orders from direct customers and group-company customers, order processing through schedule to final delivery confirmations.
  • Closely liaise with internal departments including sales and logistics and external parties including forwarders and logistics service providers for the timely shipment arrangement.

Requirements:

  • Minimum 3-5 years sales/purchase administration, logistics/shipping experience in electronic components manufacturing or trading, preferably with knowledge of connectors and cable assemblies.
  • Post-Secondary education or above.
  • Strong communication, negotiation and customer care skills.
  • Accurate, organized and self-motivated.
  • Excellent command of written and spoken English, Cantonese and Putonghua.
  • Skilled PC user (MS office applications) and ERP system.
  • Thorough understanding of office systems and work procedures.

We offer:

  • Attractive salary remuneration package.
  • 5-day work week.
  • Medical insurance.
  • Membership of a dynamic team.
  • Membership in a globally active company.
  • Opportunity to grow together with the company.


Personal data collected will be used for recruitment purpose only.