Customer Service Officer - International Charity

Job level Entry
Sheung Wan
Employment type Full Time
Benefits Flexible working hours, General holidays, Maternity leave, Medical plan, MPF, Paternity leave, Performance bonus
Industry Advertising / Marketing / Digital Marketing
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 07/10/2018


  • To handle general incoming call enquiries from Donors
  • To assist Donors in registering their donation
  • To contact existing and lapsed supporters via telephone to inform them of current campaigns


  • Good command in Cantonese
  • Be friendly, energetic, and have strong verbal communication skills
  • Be passionate about the organization we represent
  • Knowledge of MS office

Remuneration package:

  • Working Hours: 09:00-18:00
  • Maternity/Paternity Leave
  • Paid Annual Leave
  • Career Development Opportunities
  • Medical Coverage
  • MPF
  • Quarterly Fun Day Programs
  • Annual Staff Recognition Program
  • Vibrant and all-inclusive work place
  • Equal opportunity Employer