RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer (Logistics / 15-16K Double pay)

Job level Entry
Work exp Less than 1 year To 10 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Kowloon Bay
Employment type Permanent
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Logistics / Transportation > Customer Services
Logistics / Transportation > Supply Chain / Logistics
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 21/03/2020
Tags

Our client is the world’s leading mail and logistics group with over 550,000 employees in over 220 countries and territories. It offers you all the support you need to make your career as rewarding as possible. Join them now and realize your full potential.

 

Main responsibilities:

  • Provide customers with excellent quality of service through hotline
  • Resolve customers’ issues right the first time in the most efficient way
  • Handle shipment tracing, order booking and customer complaints in a professional manner

 

Requirements:

  • Higher diploma or above
  • 1 year customer service experience, preferably in logistic industry or contact centre environment
  • Good command of spoken & written English and Chinese, proficiency in Mandarin is an advantage
  • Effective interpersonal, communications, problem solving and telephone handling skills

 

Benefits:

  • 5-day work, Shift duties between 0730 - 2230
  • Excellent remuneration package
  • Promising career path
  • Performance Bonus
  • Shift allowance

 

Fresh graduates of Degree/ Associate Degree with part-time CS experience will also be considered.

 

Interested parties please click "Apply Now" or contact Hayley Feng at 3990 0362 for more information.