RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer - MNC Logistic Company (5 days / Fresh grad /$14k - $17k )

Job level Entry
Work exp Less than 1 year To 4 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Kowloon Bay
Employment type Full Time
Benefits 13-month pay, 5-day week, Competitive pay, Dental plan, Flexible working hours, General holidays, Insurance plan, Medical plan, MPF, Shuttle bus
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Logistics / Transportation > Customer Services
Logistics / Transportation > Supply Chain / Logistics
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 24/12/2019
Salary (HKD) $14,000 - $17,000 / month

Job duties:

  • Handle inquiries and complaints through emails and inbound call
  • Check and trace shipment status for customers
  • Offer exceptional customer service and ensure service standard is being met

 

Job requirements:

  • Higher Diploma / Asscociate Dregree holder or above
  • Prior customer service experience (including part-time and internship) is required
  • Good command of Chinese and English, including Mandarin
  • Strong passion in developing career in logistic industry