RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer (Office Hour/ MPF Hotline)

Job level Entry
Work exp 1 Year To 3 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Additional subsidies, Dental plan, Discretionary bonus, Education subsidies, General holidays, Insurance plan, Maternity leave, Medical plan, MPF, Performance bonus, PRC holidays, Statutory holidays, Year-end bonus
Industry Banking
Job function Banking / Finance > Fund Management / Hedge Fund
Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 18/07/2019

Main responsibilities

  • Delivering quality customer service via incoming calls and emails (No selling)
  • Handling enquiries regarding to account information and procedure
  • Ad hoc duties

 

Basic requirements

  • Associate degree / Higher diploma or above in any discipline
  • 1 year of call centre experience in any fields
  • Fluency in spoken English and Mandarin is an advantage

 

What you can expect

  • 5 Day work week (Mon - Fri)
  • Full employee benefits (Medical / Dental / Insurance)
  • 16 days of annual leave
  • Year-end bonus