At Lyreco, we offer more than just a job: we offer a career and fun at work! Founded in 1926 in France, Lyreco is the market leader on its industry in Europe and has been developing extensively in Asia Pacific for the last 10 years, with the clear objective of becoming THE leader in the region. Want...
At Lyreco, we offer more than just a job: we offer a career and fun at work! Founded in 1926 in France, Lyreco is the market leader on its industry in Europe and has been developing extensively in Asia Pacific for the last 10 years, with the clear objective of becoming THE leader in the region. Want to know more? Visit our Youtube channel:https://www.youtube.com/user/LyrecoGroup We are looking for a dynamic and energetic individual to cope with our business expansion.

Customer Service Officer ( Part Time)

Job level Entry
Education Associate Degree
Location
Within Hong Kong
Employment type Part Time
Benefits 5-day week
Industry Others
Job function Sales / Business Development / Customer Service > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Published On 21/12/2018
ref. Employer Ref. L-CS-1806004

Job Responsibilities:

  • Handle, answer and follow up the phone and email enquiries from external customers in the areas of quotation, orders tracking status and special product inquiries
  • Handle with customers complaints and manage order processing in a timely and professional manner
  • Provide prompt and accurate information and answer enquiries for both internal and external customers proactively and professionally
  • Follow up and liaise with relevant internal parties (e.g. Marketing, Logistics, Sales) to meet customers’ needs
  • Handle general administrative support in CS Department

 

Job Requirements:

  • Form 5/DSE graduated or above
  • Minimum 1 year of customer service experience preferably in B2B service industry
  • Experience in call centre/ inbound sales is an asset
  • Positive attitude, customer-oriented and able to work independently and multi-tasking
  • Good interpersonal and communication skill
  • Attentive to details, willing to learn and self-initiated
  • Good command of Microsoft applications in Excel, Word, Outlook and Chinese Word Processing
  • Proficient in both spoken and written English and Chinese (Cantonese)
  • Short notice and immediate available will be highly preferable
  • Working Hours: 9am - 1pm or 2pm - 6pm

For interested talents, please clicking on the "" below and submit full resume with current and expected salary.

OR by whatsapp at 6777 0757 for enquiry.

 

 

 

We invite you to visit our Lyreco world

at company website: http://www.lyreco.com.hk/ at LinkedIn: https://www.linkedin.com/company/lyrecohongkong

 


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