BMW Concessionaires (HK) Limited is the sole importer and distributor of BMW cars / motorcycles and MINI cars in Hong Kong and Macau. To cope with business development, we are currently looking for high calibre candidates to take up the following position:

 

BMW Concessionaires (HK) Limited is the sole importer and distributor of BMW cars / motorcycles and MINI cars in Hong Kong and Macau. To cope with business development, we are currently looking for high calibre candidates to take up the following position:

Customer Service Officer (Ref.: CP/BMW/CSO/20180302)

Job level Entry
Work exp Minimum 1 Year
Education Not applicable
Language English
Location
Tokwawan
Employment type Full Time
Benefits 13-month pay, 5-day week, Insurance plan, Medical plan, Paid overtime, Performance bonus
Industry Motor Vehicles
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 20/03/2018
ref. CP/BMW/CSO/20180302

Job Responsibilities:

  • Handle customer complaints
  • Maintain proper records of customer feedback
  • Uphold database accuracy
  • Prepare reports and analysis on a regular basis
  • Coordinate & execute departmental projects
  • Prepare correspondence and perform administrative tasks
  • Any other ad hoc duties as assigned by supervisor

Job Requirements:

  • HKCEE / DSE or above
  • Minimum 1 year’s customer service experience
  • Good command of both written and spoken English and Chinese
  • Fluent spoken of Putonghua is an advantage
  • Mature and people oriented with excellent interpersonal skill
  • Proactive, independent and detail-minded; can work under pressure
  • PC literate in Word & Excel & PowerPoint

We offer:

  • Annual Bonus
  • Attendance allowance
  • 5-day work per week
  • Structured on-the-job training program
  • Medical coverage
  • Bank Holidays

 

We offer a competitive remuneration package and excellent career development opportunities to the right candidate. Interested parties please send your full resume quoting job reference number with present and expected salary and date of availability by clicking .

 

For more information about us, please visit our website: http://www.bmwhk.com

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

 

A Member of Sime Darby Group