CUSTOMER SERVICE OFFICER / SALES COORDINATOR – luxurious building materials manufacturing/trading/5 days work

Job level Middle
Work exp 3 Years To 14 Years
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Discretionary bonus
Industry Architecture / Construction / Engineering / Quantity Survey
Job function Marketing / Public Relations > Marketing - General / Support
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 21/07/2018
Manufacturing and sales of luxurious building materials and interior decorative products with focus in tiles, stones and sanitaryware mainly for HK and Macau market; and minor for overseas market (Europe focus) – we are looking for a CUSTOMER SERVICE OFFICER – with details as follows :
  • Tertiary education is preferable
  • 3 years or above work experience in customer services, export trade or related fields
  • Experience in building materials or interior decorative products is a plus
  • Experience in manufacturers is an advantage
  • Able to work in an orderly manner and committed to preset objectives
  • Ability to communicate effectively in English and Chinese, including Putonghua
  • Good computer operating skills, especially for Microsoft Office and Chinese word processing
  • Stable working history is a plus
  • Attentive to detail and empathic with ‘can-do’ work attitude
  • Report to the Customer Service Manager
  • Prepare job orders, sample orders and proforma invoices
  • Prepare marketing samples including packaging and posting, and maintain a track record of the samples
  • Maintain the information and order processing systems up-to-date
  • Perform other administrative work in the Customer Service Department
  • Occasionally travel to Guangdong factory when needed; not frequent; not regular
  • 5 days work
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