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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer / Team Lead

Job level Entry
Education F.5 - F.7 or DSE
Location
Within Hong Kong Hong Kong
Employment type
Benefits Competitive pay, Discretionary bonus, Performance bonus
Industry Others
Job function Catering / Hospitality > Customer Service / Ambassador
Health / Fitness / Beauty Care / Recreation > Sales / Customer Services
Logistics / Transportation > Customer Services
Published On 16/05/2018 2018-05-16 2018-05-23
Salary (HKD) $15,000 - $30,000 / month 15000 30000 MONTH

Customer Service Officer / Team Lead

Our client's are famous company in Banking, Insurance, Luxury, Telecom, Logistic, Airline, Retail etc. industries and now looking for potential candidates who have Customer Service experience to join them.

Responsibilities:

  • Handle incoming hotline enquirers and complaints;
  • Solve customer's problem and provide advice to them;
  • Collect customer feedback to management to improve the company image and service;
  • Achieved service standard;
  • Orders follow up.

Requirements:

  • Excellent to spoken English & Chinese (both Cantonese & Mandarin) - For who's interesting to apply Airlines, Luxury, Banking; Good spoken in English & Chinese for other industries
  • At least 1 year experience in Customer Service
  • Good communication, telephone manner and solving problem skill

Benefits:

  • 5 Days work per week / 5.5 days Alternate
  • Shift Allowance (if needed)
  • Medical
  • Location: Island East, YauTsimMong Area, Kln Bay, Tsuen Wan, Kwun Tong, San Po Kong, Shatin etc.

Candidate who have leadership experience can apply for Supervisor position.

Interested applicant please click ‘Apply Now’ or email me your updated Resume. Feel free to contact Anthony Chan at 3990 0362/5548 8734 or   for further detailsanthonychan@recruitfirst.com.hk