RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Officer [Tourism / Recreation / $15-18k]

Job level Entry
Work exp Less than 1 year To 2 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Industry Travel / Tourism
Job function Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 05/11/2019

The job requires you to

  • Provide excellent customer service through handling customers' inquiries and requests via phones

  • Handle customers' membership and assist them with hotel booking, transactions and reservation

  • Build customer loyalty by satisfying customers' needs

  • Ensure the standard levels of customer services are met and report to the management level

 

Are you the right person?

  • Associate / Higher Diploma or above

  • Fresh graduates are welcome

  • Customer-oriented, presentable, excellent communication and interpersonal skills

  • Good command of Cantonese, English, Mandarin (candidates who are proficient in Korean / Japanese will have extra allowance)

  • Rotational shift is required

 

What you can get

  • 5 days’ work week (8.5 hours per day)

  • Comprehensive trainings are provided

  • Attractive remuneration package is provided

  • Excellent career path